Post 2- Web App Critique

While reading this discussion only one app came to my mind the Steam app.

The steam app serves many purposes that being a way to connect to friends/communities, to purchase and play video games on a computer.

When opening up steam you are greeted with a store page where you can browse games that are popular or that are similar to other games you have played in the past.  You can explore these game by using the image above tabs or by using something called the discovery queue. How this works is that it recommends 10 games and you tell steam if you like the recommendation or not. By doing this you can narrow down what games you actual want to see and might find something new you will like. What's also nice is you can go to a preference section in your profile to block any content of games you don't want to see like for example show no Pre-Order content. You can also block certain game tags which are one word that describes a game(For example Action, Gore, Racing, and Strategy). 

 Another feature that I personally use it the sorting system for games you own. Steam can be installed on a any Microsoft Windows, Mac, or a Linux PC. You can also download it on your mobile phone but with less usage.

The first suggestion I would have for the steam application would be for an improvement to the voice chat that is built into steam. What I mean by this is by taking some notes from other apps like Discord and Skype. The voice quality on there platform is terrible and tends to lose connection a lot more often then other platforms that do the same thing. It is hard to access as you need to go through many options in the friends menu to just set it up. What would also help this one feature is to have a way to set up an open voice chat that anyone can join as long as they fit the permeators the owner of the voice chat has made.

My next suggestion for the Steam app would be to add more customization for the home page. What I mean by this is to add a way to make it so you can shape your feed to what you wat to see. for example I would like to be able to see any news for games I already know or are following before I look at what is popular on the game store. By doing this I can see an improvement in customer satisfaction as it will be in the menu will be to the customers liking.

My last suggestion to steam would be change a system they have implemented called the point shop. The point shop is a store you can use points to buy small customization items to add to your steam profile. You may be asking how you get said points, well you get these points by spending money on steam. I think that it would benefit steam to also use these points to get coupons or actual games as it encourages the user to spend money more often.